Refund policy

Return & Refund Policy – Wax With Lena Academy

Thank you for purchasing from Wax With Lena Academy. Please read our policy carefully before completing your purchase.

Digital Products All videos, downloadable PDFs, and digital content are non-tangible products. Because of the nature of these products:

  • No returns, exchanges, or refunds are available once a purchase is completed.
  • By purchasing, you acknowledge that you are buying a digital product that is immediately accessible after payment.

Physical Products All physical product sales (such as waxing kits and supplies) are final sale — no returns, exchanges, or refunds are accepted. Please review your order carefully before completing your purchase.

Access & Support

  • After purchase, you will receive instructions to access your video(s) and PDF resources.
  • If you encounter any technical issues accessing your content, please contact us at support@waxwithlenaacademy.com and we will assist you promptly.

Acceptance By completing a purchase with Wax With Lena Academy, you agree to this no returns, exchanges, or refunds policy.